About Us
Breakthrough Service: Excellence in Commercial HVAC, Plumbing, and Pool/Spa Services
MEET THE TEAM
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Benjamin Perez
SERVICE MANAGER
Benjamin has spent several years in the service world with a deep passion and knowledge of plumbing. He puts his technicians first, leads with integrity, and values clear communication. Known for engaging customers and building trust, he’s committed to delivering quality, dependable service.
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Dustin Tarver
SENIOR HVAC TECHNICIAN
Dustin is a Senior HVAC Technician with over 20 years of experience in commercial and residential systems, known for his expertise, attention to detail, and reliable service.
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Jeremy Tarver
PLUMBING SERVICE TECHNICIAN
Jeremy is a hardworking plumbing professional with over 15 years of experience in commercial and residential systems, delivering reliable, efficient solutions with a strong commitment to quality and customer satisfaction.
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Karla Pacheco
OFFICE MANAGER & DISPATCH
Karla is a Dispatcher at Breakthrough Service with a year of experience supporting smooth operations, even during high-volume periods. Known for being team-oriented with a positive, friendly attitude, Karla enjoys helping keep things running efficiently. Outside of work, Karla is a proud parent of five and part of a big, sports-loving family.
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Sadie Bills Perez
SERVICE ACCOUNT MANAGER
With over 10 years of customer service experience, Sadie excels at building strong relationships and positive customer experiences. She enjoys understanding customer needs and is currently pursuing a marketing-focused degree at UNC to further enhance how she serves others.
Over 30 years of expertise in the commercial services industry
At Breakthrough Service, our mission is to deliver first-class commercial services across the HVAC, plumbing, and pool/spa sectors. With over three decades of industry experience, we understand the specific needs of commercial properties and work diligently to provide customized solutions that ensure efficiency and reliability. From managing new installations to providing regular maintenance and emergency repairs, Breakthrough Service is committed to maintaining the highest standards of service for our clients.